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"Our company is geographically dispersed, and the VHQ intranet is a key communications tool to keep our 200+ offices tuned in and up to speed on current initiatives. What I like best about it though, is that I don't have to rely on our IT department to make changes or modifications. We built it so that I'm completely self-sufficient - if I need to upload a new story, announce a new project or even change an address - I can do it myself in just a few seconds."
Mary Wiggins
Manager, Corporate Communications
Encompass Services
 

 
Technical Support Service

Technical service requires the analysis of complex operating data. Operating units generate an overwhelming amount of data and there are limited human resources to analyze the information generated. More often, data analyses are only conducted in response to operating problems and ongoing optimization opportunities are lost resulting in loss of revenue. Astron International offers Technical Support Service (TSS) to assist suppliers deliver high value technical service to refiners regularly by providing standardized analysis of unit operating data.

Technical Support Service for Hydroprocessing

In this service, Hydroprocessing unit operating data are regularly validated and their quality analyzed with respect to key operating variables. Good quality data are identified and used to generate technical service reports on a regular basis that highlight key operational points and issues.

Benefits

The major benefits of the Technical Support Service for Hydroprocessing are as follows:

  • Provide standard technical service reports to customers regularly for Hydrocracking, Reforming, FCC Pretreat, Distillate and Naphtha Hydrotreating units
  • Add value by identifying significant issues before the customer
  • Consolidate all data (operating, feed and product analyses, catalyst loadings, etc.) into one report
  • Save man-hours spent on tedious data related tasks
  • Convert data into information and knowledge

Download PDF File


Technical Support Service for FCC

In the service, FCC unit operating data are regularly validated and their quality analyzed with respect to mass balance, heat balance, and key operating variables. Good quality data are identified and used to generate technical service reports on a regular basis that highlight key operational points and issues.

Benefits

The major benefits of the Technical Support Service for FCC units are as follows:

  • Provide standard technical service reports to customers regularly
  • Add value by identifying significant issues before the customer
  • Consolidate all data (operating, catalyst, product analyses, etc.) into one report
  • Save man-hours spent on tedious data related tasks
  • Convert data into information and knowledge

Download PDF File

 
 
 Summaries
 
Crude Oil Assay Data Exchange
 
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 Case Studies
 
FCC Operations Benchmarking: A Valuable Tool for Identifying Opportunities for Improved Profitability
 
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 News
 
Astron International launches initiative to deliver mobile apps
 
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